- iwillrisementoringAsked on November 10, 2017 at 12:01 PM
Hello, I can't log into my account it keeps saying Suspended. Can you help, please? Thanks!
- JotForm SupportaubreybourkeAnswered on November 10, 2017 at 12:07 PM
So you have two options of how to proceed. You can simply agree for us to delete the form. Or you can enable encryption for your form ( as detailed in yellow highlighting ).
Please inform us which option you prefer and we will activate your account so that you can make the modifications.
- iwillrisementoringAnswered on November 10, 2017 at 02:43 PMWe weren't aware that the form had that on there. We'll be sure that
doesn't happen again. Will we have an opportunity to be reinstated?
- JotForm SupportjonathanAnswered on November 10, 2017 at 03:03 PM
I have removed the disallowed fields on the form and reactivated your account/username iwillrisementoring and other forms.
You may log in at https://www.jotform.com/login to view the updated status.
Let us know if you need further assistance.