my most recent form that was submitted did not arrive in my inbox

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    Asked on November 10, 2017 at 05:20 PM
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    Answered on November 10, 2017 at 07:39 PM

    I have checked your email if it is on our bounce list and it seems not. Could you please tell us the submission ID of the data which you have not receive ?

    Here is a guide on how to view your form submissions

    You can also check your email history if it was really sent.
    Kindly go to then click the dropdown list and select "Email"


    Then you can select from the sample email sent below the details of the submission.

    If your recent submission was not sent, then it won't show on your email history list.