Unable to access my account - autosuspended

  • Profile Image
    isabellaranha 
    Asked on November 10, 2017 at 10:19 PM

    My account was autosuspended and i don't know why. What a have to do to take my account back?

  • Profile Image
    John_Benson
    Answered on November 11, 2017 at 03:46 AM

    Our anti-phishing filter tool automatically suspended your account. That is the reason why you cannot log in to your account. Upon investigating your form, I did not find any fields that violate our terms of use.

    I have now re-activated your account back to good status. You can now use and manage your forms properly.

    If you have any questions, please contact us again. Thank you.