Why I'm not able to login to my account?

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    ch_hanlon 
    Asked on November 10, 2017 at 11:45 PM

    My Jotform is not working. It says it is suspended when I try to log on. 


    Kindest

    Chris

  • Profile Image
    Nik_C
    Answered on November 11, 2017 at 03:53 AM

    Your account has been suspended because of this form: https://www.jotform.com/30102694433850 and the reason is that you were collecting credit card information by using the plain text which is highly against our Terms of use

    1510390220Screen Shot 2017-11-11 at 9.52

    In order for us to restore your account, those fields have to be removed.

    We'll wait for your response.

    Thank you!