My form doesn't redirect to PayPal

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    john1franky
    Asked on November 11, 2017 at 03:25 AM
    What Happens to the other Submissions? I receive order details but the form don't redirect to paypal?
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    Jim_R
    Answered on November 11, 2017 at 03:56 AM

    I receive order details but the form don't redirect to paypal?

    It does redirect to PayPal though. I tested this form https://www.jotform.com/73131821040441 and here's how it went from my perspective as a user:

    You can see that after submitting the form, I was redirected to PayPal. Since I didn't login and made a payment, my submission ended up as an Incomplete Payment.

    To learn more about Incomplete Payments, I strongly urge you to read the articles I'm linking below.

    Related guides:

    How-to-view-incomplete-payments

    Paypal-Incomplete-Payments-FAQ 

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    john1franky
    Answered on November 11, 2017 at 08:34 AM

    Perfect. I got the sense of how it works. Thanks for taking time to explain that well.