- JotForm SupportJim_RAnswered on November 11, 2017 at 03:56 AM
I receive order details but the form don't redirect to paypal?
It does redirect to PayPal though. I tested this form https://www.jotform.com/73131821040441 and here's how it went from my perspective as a user:
You can see that after submitting the form, I was redirected to PayPal. Since I didn't login and made a payment, my submission ended up as an Incomplete Payment.
To learn more about Incomplete Payments, I strongly urge you to read the articles I'm linking below.
- john1frankyAnswered on November 11, 2017 at 08:34 AM
Perfect. I got the sense of how it works. Thanks for taking time to explain that well.