I have an issue with required fields

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    securenetwork
    Asked on November 11, 2017 at 03:10 PM

    Hello for some reason my older created forms that have required fields don't allow the person to press submit before they fill in the fields. The newer forms that have required fields however allow for the user to submit and brings them to another page that they have to click to go back to get back to the form to fill in the required fields which is causing big issues on my website. Please advise to get all my forms to function the original way:

    Here is an example of an older form set up (that works fine):

    https://form.jotform.com/62697295158168 

    Here is an example of a newer form set up (that is causing issues):

    https://form.jotform.com/securenetwork/creditconfident 


  • Profile Image
    Jim_R
    Answered on November 11, 2017 at 07:06 PM

    I failed to see this behavior you're describing on both forms. Here's how they looked like from my perspective:

    You would see it behaves as intended - Clicking the SUBMIT button without filling out required fields will cause the form to throw errors which won't let the user continue.

    Can you share a screenshot of how you see the form below from your end?

    Here is an example of a newer form set up (that is causing issues):

    https://form.jotform.com/securenetwork/creditconfident

    Related guide: How-to-Post-Screenshots-to-Our-Support-Forum