Can I attach multiple files on Autoresponders?

  • rbell1
    Asked on November 11, 2017 at 5:05 PM

    Can I send multiple (2-3) attachments to the email sent after form submission?

    Jotform Thread 1296690 Screenshot
  • Support_Management Jotform Support
    Replied on November 11, 2017 at 7:37 PM

    Hello - The ATTACH A FILE option of the AUTORESPONDER only allows 1 attachment. If you need to have multiple files attached to the email, the only way around this is to create multiple (separate) AUTORESPONDERS with 1 file attached to each.

    Another approach you can do is to host the files yourself somewhere online (e.g. on your FTP, cloud storage, etc.) then just add downloadable links to it on your AUTORESPONDER email template. That way, your users can just click the download link to view the attachments you're hoping to include.

    Related guide: How-to-Add-a-Downloadable-File-to-Your-Form

    (covered in SECTION B of the guide above)