How to show empty fields in the PDF copy of submissions attached in the email notification?

  • ellingtonhall
    Asked on November 11, 2017 at 9:50 PM
  • Mike_G JotForm Support
    Replied on November 11, 2017 at 10:43 PM

    Are you referring to the PDF copy of submission included in the email notification you are receiving when your form gets submitted?

    1510457856t22 36 20 Screenshot 10

    To my understanding, you would also like to include the fields that are not filled to be included in the PDF copy of the submission, is that correct? If that is the case, then you can go to the form submissions page and disable the "Auto Hide Empty Fields" option from the submission page settings.

    1510458171t22 42 02 Screenshot 21

    I hope this helps. If you have other questions or concerns, please feel free to contact us again anytime.

  • ellingtonhall
    Replied on November 11, 2017 at 11:12 PM

    @Mike_G

    That is sort of what I want. Is it possible to just show the text boxes that I have made in the form and the answered questions? Rather than the entire form..

  • Mike_G JotForm Support
    Replied on November 11, 2017 at 11:46 PM

    After you have followed the instructions I have provided above, here is how the PDF copy of submission included in the email notification should look like:

    1510461652t23 38 44 Screenshot 10

    If you want to only show the answers of your respondents, you can customize how the PDF copy of your submission appears by following the instructions in this guide — How-to-Customize-PDF-Submissions

    Please feel free to contact us again anytime should you have any further questions.