Login failed: account has been suspended.

  • Srinivas
    Asked on November 12, 2017 at 3:33 AM

    Sir/mam

    why should my farm is displayed failed


    like Login failed - auto suspended

    Jotform Thread 1296861 Screenshot
  • David JotForm Support Manager
    Replied on November 12, 2017 at 7:34 AM

    Your account username "Sreenivs" has been suspended due to violation of terms of use:

    1510489859bankaccount Screenshot 10

    Asking for sensitive information, such as credit cards and bank accounts, is not allowed: https://www.jotform.com/help/8-Terms-of-Use 

    "Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately."

    If you want us to reactivate your account, we will need to delete those fields.

  • Sreenivs
    Replied on November 12, 2017 at 8:43 AM
    Ok sir, I will delete those fields if u are not considered..
    It's not my own purpose..
    I am a distributor of mutual fund companies..
    I asked for that purpose to fill the application form..
    If u unbelievable, I will delete those fields..
    I want your security for those fields like Adar number, PAN number etc..
    How can I believe..
    Regards
    ARN-129501.
    ...
  • David JotForm Support Manager
    Replied on November 12, 2017 at 9:56 AM

    The field that ask for sensitive information has been deleted, your account has been reactivated. Let us know if you need anything else, we will be glad to assist you.