Can't login: We are getting a Error 401 from your servers that means Too Many Requests.

  • development@itcentralstation.com
    Asked on November 12, 2017 at 3:43 AM

    We just changed our subscription service to paid and we can no longer signin.

    We are getting a Error 401 from your servers that means Too Many Requests.

    This is very bad as this is our first use of JotForm and we expected to use this at a large conference starting tomorrow 

  • David JotForm Support Manager
    Replied on November 12, 2017 at 8:08 AM

    Your account is active and in good standing. Please try to log in again using your account username "itcs_dev". You may try using a different browser, and even a different internet connection.