Cannot Cancel my Subscription

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    Roskoc
    Asked on November 12, 2017 at 09:55 AM

    good morning!

    my home has just been devestated from hurricane Irma and this my business has gone under. Hoping I can downgrade for now to a free package until I am up and running again.

    Thank you! 

    Caitie 

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    BDAVID
    Answered on November 12, 2017 at 10:45 AM

    Your subscription(#: S-9RB75465BW424425W) has been cancelled, and the last payment refunded. Your account username "roskoc" is back to free status. Let us know if you need more help.

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    BDAVID
    Answered on November 12, 2017 at 11:00 AM

    Hi again @Roskoc, sorry to hear your business got affected by the hurricane. A free plan allows 100 submissions per month, but I have permanently increased the submissions limit in your free account up to 200 per month, in case it might do some good in your business in a near future.

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    roskoc
    Answered on November 12, 2017 at 12:43 PM
    Thank you SO much. Your kindness just made my day. I appreciate all you and
    your company do! We will be back just may take a couple of months to
    recover.
    Thank you again so much.
    Caitie
    ...