email receipients on our form

  • Profile Image
    BodygroupInt
    Asked on November 13, 2017 at 04:58 AM

    hi

    I am working with a free account.

    We have 3 email addresses set up to receive the jot form.  

    I need to remove one and add a new one, but for some reason I am being asked to upgrade my account. 

    Is there any way around that ?


    thanks Ronan



  • Profile Image
    beyza
    Answered on November 13, 2017 at 06:04 AM

    Hi,

    You are working with a free account and  you defined 3 email addresses previously.

    But now, we have limited to 1 in email address for free account. 

    If you want to define 3 email addresses, Please upgrade your account.

  • Profile Image
    Ronan Smith 
    Answered on November 13, 2017 at 06:15 AM

    Will an upgrade to the $5 per month option allow the emails to be amended ?

  • Profile Image
    beyza
    Answered on November 13, 2017 at 06:54 AM

    I have splited this thread. You may follow this link https://www.jotform.com/answers/1297335