Why I'm not receiving download email?

I'm not receiving the email containing my form downloads from your system. I'm going to try to have my email provider whitelist the JotForm's IP addresses.  Is this still the correct list??

https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains

If I'm not mistaken, you're not receiving submission emails? 

If that's the case, please check if your email didn't end in the Bounce list, here is how: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues

Here is a guide on how to prevent such issues: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

If the issue persists, please let us know and please provide the form affected and email address that you have a problem with.

We'll wait for your response.

Thank you!