Link in the Terms and Condition widget is not updating

  • nicwhitephotography
    Asked on November 13, 2017 at 12:18 PM

    Hi there,


    I updated my terms and conditions. I want to link it to my new pdf but every time I go in to update it, the link doesn't stick. It always tries to go back to my old link. I have restarted my computer, logged out and back in. I have deleted the actual url and clicked update. Nothing is working. Help?

  • Jan
    Replied on November 13, 2017 at 1:41 PM

    I cloned your form and I found out that you have 2 Terms and Conditions widget. The 2nd widget is hidden. Here's a screenshot:

    151059750811 14 5moxi Screenshot 10

    You can unhide the 2nd widget in the Properties. Select the widget and then click the "Properties" button. After that, go to "Advanced" tab and disable the "Hide Field" option.

    151059780211 14 foawn Screenshot 21

    As of right now, I can verify that the 1st widget is being redirected to the correct link. Here's a screenshot:

    151059792411 14 hjb0o Screenshot 32

    Let us know if you need further assistance. Thank you.