Link in the Terms and Condition widget is not updating

  • Profile Image
    Asked on November 13, 2017 at 12:18 PM

    Hi there,

    I updated my terms and conditions. I want to link it to my new pdf but every time I go in to update it, the link doesn't stick. It always tries to go back to my old link. I have restarted my computer, logged out and back in. I have deleted the actual url and clicked update. Nothing is working. Help?

  • Profile Image
    Answered on November 13, 2017 at 01:41 PM

    I cloned your form and I found out that you have 2 Terms and Conditions widget. The 2nd widget is hidden. Here's a screenshot:


    You can unhide the 2nd widget in the Properties. Select the widget and then click the "Properties" button. After that, go to "Advanced" tab and disable the "Hide Field" option.


    As of right now, I can verify that the 1st widget is being redirected to the correct link. Here's a screenshot:


    Let us know if you need further assistance. Thank you.