Notifications are not coming through

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    Asked on November 13, 2017 at 01:25 PM

    Can you check to see if something has changed or is down on your side regarding Notifications? I see another report of this today. We use these forms all the time and always get notifications instantly but none seem to be coming through today. I've tested by submitting 2 forms today and neither sent the notification. The Autoresponder is working fine.

    The form is embedded in:

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    Answered on November 13, 2017 at 02:26 PM

    As I checked the email history log, I see that the email notifications are being sent without any issue from our end. 


    I have also checked the email addresses in our bounce list and they are not listed. Please check if the emails are landed in spam/junk folder. Also, please check the following guide that can help you with troubleshooting email delivery issues. 

    Please get back to us if the issue still persists. We will be happy to assist.