Is your Salesforce integration bi-directional?

Hello JotForm Support,

I would like to know if your Salesforce integration is bi-directional? Can I prefill forms via Salesforce?

Thanks in advance.

Kind regards,

Anne-Marie Belstler

The answer of your question is actually No. You can send form submission to Salesforce but not retrieve data from salesforce to pre-fill your form. 

On the other hand, we have different pre-population options. You may want to following user guide for more information:

https://www.jotform.com/help/71-Prepopulating-Fields-to-Your-JotForm-via-URL-Parameters

https://www.jotform.com/help/351-How-to-Automatically-Pass-Form-Data-to-Another-Form

In addition to this, if you elaborate your request, we may try to find a solution if it is possible.