Account has been suspended, please help to reactivate my account

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    sbm_rtm 
    Asked on November 14, 2017 at 07:43 AM

    Hi 

    My Jotform account has been suspended and is causing me issues, please help reactivate my account


    thanks

  • Profile Image
    Jan
    Answered on November 14, 2017 at 10:30 AM

    Your account (sakinbolu) is currently suspended. This form (Responsive Website Brief Form) triggered the suspension. The form has a field that is asking for login credentials. This is not allowed here in JotForm, please check our terms of use.

    151067269211-14-4t51o.png

    We need to delete the guilty field before we can reactivate your account. If that is okay with you, please let us know.

    We will wait for your confirmation. Thank you.

  • Profile Image
    sakinbolu
    Answered on November 14, 2017 at 12:43 PM
    Hi
    Thanks for letting me know
    I am happy for the whole form to be delete
    *Many Thanks*
    *Michael S.B. Akinbolu *
    *SBM Kingdom Enterprises Ltd *
    *sbm.develops@gmail.com*
    *07944690332*
    ...
  • Profile Image
    Jan
    Answered on November 14, 2017 at 01:19 PM

    I have now deleted the guilty field. Your account is now activated. Thank you for your cooperation.