URL prepopulation is not working on JS embedded codes when using the form.jotform.com subdomain

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    ekoinfo
    Asked on November 14, 2017 at 07:48 AM

    Hello,

    Prepopulate field from Javascript embeded url stop working!!

    Everythink ok until last monday, but now fields are not populating anymore.

    <script type="text/javascript" src="https://form.jotformz.com/jsform/60674907863669?codigo=100"></script>

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    onur
    Answered on November 14, 2017 at 07:52 AM

    Hello,

    I couldn't find the place where you provide 'codigo'. I've tested via : https://form.jotform.com/73173181923961?codigo=100 and works OK.

    Could you please check again?

    Waiting for your reply,

    Regards.

  • Profile Image
    ekoinfo
    Answered on November 14, 2017 at 03:03 PM

    In the site stop working!

    http://www.solucao.imb.br/imoveis/view/9044

    Last field in the form with label "Codigo do Imovel" is named "codigo" and not populated.

    Embeded string is  <script type="text/javascript" src="https://form.jotformz.com/jsform/60674907863669?codigo=100"></script>

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    Jim_R
    Answered on November 14, 2017 at 03:56 PM

    I see the problem now - It looks like prepopulation on an embedded form doesn't work when using the *form.jotform* subdomain.

    To fix this, please change your embed codes:

    FROM:

    <script type="text/javascript" src="https://form.jotformz.com/jsform/60674907863669?codigo=100"></script>

    TO:

    <script type="text/javascript" src="https://www.jotform.com/jsform/60674907863669?codigo=100"></script>

    I escalated this to our devs to have it permanently fixed. For the meantime, please use the embed codes sitting on www.jotform.com as a temporary solution.

    To test this idea, here are two pages using:

    form.jotformz.com (prepopulation not working)

    https://shots.jotform.com/jimr/~pages/1298346_notworking.html

    www.jotform.com (prepopulation working)

    https://shots.jotform.com/jimr/~pages/1298346_working.html

  • Profile Image
    ekoinfo
    Answered on November 15, 2017 at 03:30 AM

    Thanks Jim!

    Its working again. Curiosly that embeded code was working for about a year until stopped work since last monday.



  • Profile Image
    Rose
    Answered on November 15, 2017 at 03:37 AM

    We are sorry for this inconvenience. 

    The problem should be fixed now. Could you please check also on your side and let us know if you still encounter the same problem. Here is the working page:

    1510735013Screen Shot 2017-11-15 at 11.4

    Thank you in advance for your understanding.