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ekoinfoAsked on November 14, 2017 at 7:48 AM
Hello,
Prepopulate field from Javascript embeded url stop working!!
Everythink ok until last monday, but now fields are not populating anymore.
<script type="text/javascript" src="https://form.jotformz.com/jsform/60674907863669?codigo=100"></script>
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onur JotForm DeveloperReplied on November 14, 2017 at 7:52 AM
Hello,
I couldn't find the place where you provide 'codigo'. I've tested via : https://form.jotform.com/73173181923961?codigo=100 and works OK.
Could you please check again?
Waiting for your reply,
Regards.
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ekoinfoReplied on November 14, 2017 at 3:03 PM
In the site stop working!
http://www.solucao.imb.br/imoveis/view/9044
Last field in the form with label "Codigo do Imovel" is named "codigo" and not populated.
Embeded string is <script type="text/javascript" src="https://form.jotformz.com/jsform/60674907863669?codigo=100"></script> -
Support_Management Jotform SupportReplied on November 14, 2017 at 3:56 PM
I see the problem now - It looks like prepopulation on an embedded form doesn't work when using the *form.jotform* subdomain.
To fix this, please change your embed codes:
FROM:
<script type="text/javascript" src="https://form.jotformz.com/jsform/60674907863669?codigo=100"></script>
TO:
<script type="text/javascript" src="https://www.jotform.com/jsform/60674907863669?codigo=100"></script>
I escalated this to our devs to have it permanently fixed. For the meantime, please use the embed codes sitting on www.jotform.com as a temporary solution.
To test this idea, here are two pages using:
form.jotformz.com (prepopulation not working)
https://shots.jotform.com/jimr/~pages/1298346_notworking.html
www.jotform.com (prepopulation working)
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ekoinfoReplied on November 15, 2017 at 3:30 AM
Thanks Jim!
Its working again. Curiosly that embeded code was working for about a year until stopped work since last monday.
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RoseReplied on November 15, 2017 at 3:37 AM
We are sorry for this inconvenience.
The problem should be fixed now. Could you please check also on your side and let us know if you still encounter the same problem. Here is the working page:
Thank you in advance for your understanding.