Submission to show only ordered items

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    jenj0329
    Asked on November 14, 2017 at 12:24 PM

    Hi!

    Is there a way when a submission is received to ONLY show the ITEMS REQUESTED for the person placing the order? They only need to see a list of items they ordered, not the entire list of products?

    Thank you!

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    liyam
    Answered on November 14, 2017 at 01:10 PM

    The information on the submissions page should actually be only the orders submitted by the person who made the submission and other relevant information which was submitted. However, as it seems that you are seeing it differently, can you please share with us the form that you are working on so we can see the details?

    Thanks.

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    jenj0329
    Answered on November 14, 2017 at 01:28 PM

    Here is the link to the form:

    https://form.jotform.com/62423725367155

    When an order is placed, they received this "Thank you" which allows them to print a PDF of their order so they can check off as items are received through our corporate office. However, it prints out ALL items on the list, not only the ones they ordered. (which is a lot of printing)
    Not sure if you can see this link, but this is what they see, which now I see that it doesnt even show what they ordered. Should I use the submission ID on the Thank you form instead?

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    ashwin_d
    Answered on November 14, 2017 at 01:58 PM

    I did check your form and found that you have added "Text" field and image field to list your product. Since you have configured your form's submission page to display "Show Header & Texts", that is the reason why all the images and texts are being displayed in submission PDF.

    The only way to solve this problem is to add "Purchase Order" tool in form to list your product including image and that should solve your problem. Please check the screenshot below on how to add "Purchase Order" tool in form:

    1510685827purchaseOrder.gif


    Hope this helps.

    Do get back to us if you have any questions.