- kenfairAsked on November 14, 2017 at 04:00 PM
We have multiple working forms. Today I created a new form and all I get upon clicking submit is a "Please wait.." and then nothing happens. Tested it in Firefox, IE/Edge & Chrome browsers and even other computers.
I thought it might be do to an over-complicated form, so I went simple and created a new test form with a simple selection list. Same thing happening. Upon submit we get a "Please wait..Page URL:
- JotForm SupportaubreybourkeAnswered on November 14, 2017 at 04:35 PM
Seems to be working for me.
Did you embed this form on a webpage somewhere? I cleared your form caches. Please try it again.
- kenfairAnswered on November 14, 2017 at 04:59 PM
Figured it out. Encryption was turned on for new forms, but never set up. Once it was set up, everything started working correctly.