getting 404 error from link to edit survey responses

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    fusebox
    Asked on September 13, 2012 at 02:43 PM

    Users are getting a 404 Not Found when following the link to edit their form responses. The link is the one that is generated in the email sent to users after they submit. This just started this afternoon. users were able to edit responses as recently as this morning with no problem.

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    Rodjit
    Answered on September 13, 2012 at 03:23 PM

    Hi fusebox,

    On your edit form URL, please change http://submit.jotform.us to http://www.jotform.us, the changes has been highlighted in color red.

    Also, I have asked the team that there is a report about this certain issue, and I'm sure that once this get fixed the developers will inform you via this thread.

    Thank you very much.

     

    Rodjit