What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email notifications go to my default account used to setup Jotform.

    Asked by checksum on September 13, 2012 at 03:24 PM

    Please help. I've set up two forms and notifications from each should be sent to two seperate email accounts. However, even thoug I follow the instructions step-by-step given here;



    All the Nnotifications are still going to teh default account. Can you help me solve this please.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by idarktech on September 13, 2012 at 04:25 PM


    Each of your form contains two Email Notifications which is supposed to be one form with one email recipient, if I have understood you correctly.

    To fix this, you have to delete the notification containing the email address that's not intended for the specific form. 

    Let us know if you need further clarification. Thanks!