- bemuseAsked on September 13, 2012 at 03:25 PM
We are getting errors on our email downloads. Nothing can be found. The submission info is in there when we go to the site, but not accessible through email.
- JotForm SupportNeilVicenteAnswered on September 13, 2012 at 03:30 PM
Sorry for the inconvenience. We're currently having issues with uploaded file links and edit links. If you cannot access them, please replace "submit" with "www" in the links.
For example, if your file or edit link starts with:
Replace "submit" with "www" so it becomes:
Hope this helps.
- MarilynLittAnswered on September 13, 2012 at 04:16 PM
When we try to open a photo, we get404 Not FoundFile not found. uploads/MarilynLitt/21729343373152/213367402274815969/skypoint.jpgOur forms have lost dog photos attached. Your fix does not seem to apply to us.
- JotForm SupportidarktechAnswered on September 13, 2012 at 04:33 PM
Can you check if you can download the file here? http://www.jotform.us/uploads/MarilynLitt/21729343373152/213367402274815969/skypoint.jpg
It seems to be working fine on my end.
Update us here if this doesn't help. Thanks!