Browser issues

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    Asked on November 15, 2017 at 12:42 AM

    I have had numerous complaints from mobile phone users (Samsung) that they are unable to fill in my simple form

    The second field, the one with the number, contains ____ characters. They "disturb" the entering process, and the numbers written are not accepted because no only numbers are used.

    Please advice.

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    Answered on November 15, 2017 at 02:10 AM

    I checked your problem and this is a bug. I will forward your problem to the technical team.

    Thank you for using Jotform.

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    Answered on November 27, 2017 at 08:04 AM

    There was a bug in masked inputs for Android Devices. We've solved this issue now, your forms should be back to normal.

    If problem remains please let us know.