Form over quota: The form is not working on sub-domain form.jotform.com

  • GymnasticsAus
    Asked on November 15, 2017 at 1:51 AM

    Hi there,

    I am receiving an error message 'form over quota' when trying to use this link:  are you able to assist with this?

    Many thanks,

    Allyse.

    Jotform Thread 1299161 Screenshot
  • BJoanna
    Replied on November 15, 2017 at 3:39 AM

    I am able to replicate the issue you reported. This should not happen considering that your account is active. 

    The issue seems to be related to our sub-domain form.jotform.com and custom URL that you set. The form is working properly when sub-domain is changed to www.jotform.com

    https://www.jotform.com/GymnasticsAus/team-australia-2018 

    I will report this issue to our developers and we will inform you via this thread once this issue is resolved. 

    If you have the same issue with other forms, change the 'form' to 'www'.

  • Rose
    Replied on November 15, 2017 at 4:32 AM

    We are sorry for this inconvenience. 

    The problem should be fixed now. Your form is also accessible through the following URL: https://form.jotform.com/GymnasticsAus/team-australia-2018

    Thank you in advance for your understanding.