Form over quota: The form is not working on sub-domain

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    Asked on November 15, 2017 at 01:51 AM

    Hi there,

    I am receiving an error message 'form over quota' when trying to use this link:  are you able to assist with this?

    Many thanks,


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    Answered on November 15, 2017 at 03:39 AM

    I am able to replicate the issue you reported. This should not happen considering that your account is active. 

    The issue seems to be related to our sub-domain and custom URL that you set. The form is working properly when sub-domain is changed to 

    I will report this issue to our developers and we will inform you via this thread once this issue is resolved. 

    If you have the same issue with other forms, change the 'form' to 'www'.

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    Answered on November 15, 2017 at 04:32 AM

    We are sorry for this inconvenience. 

    The problem should be fixed now. Your form is also accessible through the following URL:

    Thank you in advance for your understanding.