- ArenasupportAsked on November 15, 2017 at 04:45 AM
I have a form which depending in the answer to question 4a will un-hide a different text box.
This works fine in Chrome and the latest version of Firefox but not in Edge or IE11. Any ideas why? The form isn't custom other than this conditional logic.
- JotForm SupportMarvihAnswered on November 15, 2017 at 05:26 AM
You can read the discussion here https://stackoverflow.com/questions/31816839/how-do-i-enable-java-in-microsoft-edge-web-browser
For the workaround you can just open it using IE11
Let us know if it still doesn't work.
- ArenasupportAnswered on November 15, 2017 at 06:05 AM
Thanks for the heads up around Edge - I don't use it myself personally.
- JotForm SupportKiranAnswered on November 15, 2017 at 08:09 AM
I have checked your JotForm in IE11 and Edge and I see that the conditions are working fine at my end. Is the form embedded in any of your web pages? If so, please provide us with the web page URL where the form is embedded so that we can take a look and assist you further. Also, if you are checking on an older version of IE, it may not be supported.