- starka53Asked on November 15, 2017 at 07:13 AM
Hi, I have "shared" jotform on Facebook (for the 25 submissions addition to my free account). I have posted successfully but no increase of submissions is showing. Please help.
- JotForm SupportChriistianAnswered on November 15, 2017 at 09:16 AM
Can you please send us a screenshot of the share you posted?
- starka53Answered on November 15, 2017 at 11:43 PM--------------------------------------------
- JotForm SupportChriistianAnswered on November 16, 2017 at 02:59 AM
Unfortunately, we didn't receive the screenshot you have sent. To post the image properly, please open this thread: https://www.jotform.com/answers/1299304 on a browser.
Scroll down until you see the Your Answer section. Click the Insert/edit image.
Then upload the screenshot image.
Here's the complete guide: How to Post Screenshots to Our Support Forum.
We'll wait for your response.
- starka53Answered on November 20, 2017 at 12:56 PM
- JotForm SupportJohn_BensonAnswered on November 20, 2017 at 02:27 PM
Make sure you set the sharing privacy to public. You also need to click the Share Us button on the Get More page of your JotForm account.
- starka53Answered on November 26, 2017 at 11:10 AM
I did both of those things.
- JotForm SupportBDAVIDAnswered on November 26, 2017 at 12:24 PM
We apologize for the inconvenience, I have forwarded this to our back-end team. You will be notified via this thread when the reward takes effect in your account.