What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Anyway around Captcha not loading on high security browser settings?

    Asked by CDMjarred on September 13, 2012 at 04:24 PM

    We have a lot of government clients that visit our website and I'm afraid that if we have the captcha in the form they won't be able to contact us as high security settings in IE will not load the captcha or the other field in the radio buttons.


    Is there anyway to fix that or will I have to just remove the captcha?

  • Profile Image
    JotForm Support

    Answered by NeilVicente on September 13, 2012 at 04:50 PM

    On a browser's high security settings (at least on IE), scripts are NOT allowed to run.

    Since captcha relies on JavaScript to function, it will never work on such browser settings.

    Also, other form features such as email validation, required field validation and the likes will not work.

    I suggest that you make your form as simple as possible so it won't pose a lot of problems for your clientele.

    Hope this information helps.