Single choice field is showing inline styling with an extra " character which is causing a space to be added to field ID's with the same type

  • Profile Image
    avanthealthcare
    Asked on November 15, 2017 at 10:09 AM

    No one can complete on online application form.   Help!



  • Profile Image
    aubreybourke
    Answered on November 15, 2017 at 11:39 AM

    I cloned your form and tested it. I could reproduce the problem. It occurs on desktop as well as mobile.

    1510763733Microsoft Edge 15_11_2017 16_3

    This looks like a bug. So I will escalate this issue to Level 2 support. They will investigate and post a response on this thread.

  • Profile Image
    david
    Answered on November 15, 2017 at 01:29 PM

    As discussed via Facebook, I believe this issue was related to an extra " character in inline option styling:

    1510770367Capture.PNG

    Once that character was removed, it was no longer causing issues with field ID's having an extra space.

    I will leave this ticket open for the time being so we can investigate what caused the issue to appear to begin with.

  • Profile Image
    gizem
    Answered on November 20, 2017 at 07:18 AM

    Hello @avanthealthcare,

    Sorry for the inconvenience. The problem is fixed on your form. If you have any other issues, feel free to contact us. Thank you,