Single choice field is showing inline styling with an extra " character which is causing a space to be added to field ID's with the same type

avanthealthcare
Asked on November 15, 2017 at 10:09 AM
No one can complete on online application form. Help!
- problem
- wide
- system
JotForm Support

aubreybourke
Answered on November 15, 2017 at 11:39 AM

I cloned your form and tested it. I could reproduce the problem. It occurs on desktop as well as mobile.

This looks like a bug. So I will escalate this issue to Level 2 support. They will investigate and post a response on this thread.
JotForm Support

david
Answered on November 15, 2017 at 01:29 PM

As discussed via Facebook, I believe this issue was related to an extra " character in inline option styling:

Once that character was removed, it was no longer causing issues with field ID's having an extra space.

I will leave this ticket open for the time being so we can investigate what caused the issue to appear to begin with.
JotForm Developer

gizem
Answered on November 20, 2017 at 07:18 AM

Hello @avanthealthcare,

Sorry for the inconvenience. The problem is fixed on your form. If you have any other issues, feel free to contact us. Thank you,