GoogleDrive integration displays balnk PDF pages.

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    Asked on November 15, 2017 at 11:31 AM

    HI I have a form that is integrated with google drive. When it saves to the pdf file, it has blank pages

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    Answered on November 15, 2017 at 11:59 AM

    Do you mean that the added submission PDF to your Google Drive does not contain any data? Can you please try to remove the current integration to Google Drive and try to integrate again and see if this will fix the issue. If the issue still persists, can you please provide a screenshot of the PDF added to your Google Drive so we can further investigate. To attach a screenshot to this thread, just follow the instructions provided in this article: How to Post Screenshots to Our Support Forum.

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    Answered on November 17, 2017 at 04:09 AM

    Hi attached is a screen shot. I have the photos uploading but it leaves blank pages between them??1510909747Screen Shot.jpg

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    Answered on November 17, 2017 at 09:01 AM

    Thank you for the screen shots. I cloned your form and tested the integration in my google drive account and i could not replicate the same issue. I got the images arranged in the right order and no blank pages.

    Kindly see illustration below.

    1510927205google drive.gif

    I would recommend you remove and create the integration again.

    Then kindly let us know if the issue persists.