One form field never gets emailed to me

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    Asked on November 15, 2017 at 12:19 PM

    the "preferred style of accommodations" box never gets emailed to me.  All the other info comes through.  I even tried duplicating it or creating a new field and it still won't come through.

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    Answered on November 15, 2017 at 12:49 PM

    I cloned your form and I was able to replicate the issue you are referring. You need to update the email content using the editor.

    In the email editor, you can add additional rows for the question/label and the answer. Just click the table and select an option in the toolbar below.

    You can use the "Form Fields" drop down to identify the field name. Here's a screen capture:


    When you're done, please click the "Save" button.

    Related guide: How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    Hope that helps. Thank you.