I created a 4 question jot pay pal pro form

  • Profile Image
    Youthwriters
    Asked on November 15, 2017 at 12:54 PM

    However when I look at the published version it does not give the option to put in credit card information or select pay pal.


    Also, there was no flag for me to put in my pay pal account information.


    Thank you

  • Profile Image
    Richie_P
    Answered on November 15, 2017 at 01:43 PM

    Hi Youthwriters,

    I cloned your form and it seems there was a problem with your Iframe embed, I deleted it and placed the paypal pro form element again and it worked.

    Here is the link my cloned form:https://form.jotform.com/73185132574962

    For your paypal account information you need to enable your API credentials,

    please click here to get one, then enter them in the PayPal Pro Integration.

    For testing your PayPal Payment Form you can find the guide here: https://www.jotform.com/help/390-How-to-Test-your-PayPal-Payment-Form

    Hope this helps you.

    Do get back to us if you have any more questions.

    Thank you.


  • Profile Image
    Youthwriters
    Answered on November 16, 2017 at 10:43 AM
    Greetings, once I put in the API information and it verify it came back
    unable to verify and I was unsure what information needed to be rechecked
    or redone to get the verification process approved. Please advise.
    Thank you
    ...
  • Profile Image
    Richie_P
    Answered on November 16, 2017 at 12:05 PM

    Hello, please make sure you're using Paypal pro subscription.


    Hope this helps you.

    Do get back to us if you have any more questions.

    Thank you.

  • Profile Image
    Youthwriters
    Answered on November 16, 2017 at 12:43 PM
    I sincerely apologize that I'm not getting this. When you say use the pay
    pal pro subscription do you mean on the website or in pay pal pro
    integration form, is this not the correct form I should be using? when on
    the website I click on the paypal pro integration.
    [image: Inline image 2]
    ...
  • Profile Image
    Richie_P
    Answered on November 16, 2017 at 01:55 PM

    Hello,

    My apologies if you got confused on the scenario.

    Please refer to the annotation wherein it was mentioned that the credential must be a paid Paypal Website Payment Pro subscription account to be able to use the gateway.

    Again I'm sorry for the confusion.

    I hope this information can help you.

    Do get back to us if you have any more questions.

    Thank you.