- aolsenAsked on November 15, 2017 at 02:24 PM
If we downgrade our membership from Silver to Starter for a couple of months would we lose the candidates that we have stored in there right now?
- JotForm SupportaubreybourkeAnswered on November 15, 2017 at 03:45 PM
Good that you checked with us first. Because yes, the FREE account is limited to 500 submissions. If you downgrade to FREE your oldest records will be overwritten by the new submissions.
Here are the details of each plan:
Also I checked your account and you are on the Bronze plan ( not the silver )
You are well under all of your limits. So I suggest you stay on the Bronze plan.
Note: if you really want to downgrade to FREE it is still possible. You can download your submissions to your computer and safely delete them to create new submission storage.
Moreover, you are allowed to scale up or down at any time you like.