- BennettCAPAsked on November 15, 2017 at 03:55 PM
I enjoyed using your platform. Unfortunately, my account auto suspended and I can no longer use my account OR create a new one with the same email address. My account did not accept new or old password when I attempted to reset it, and caused the suspension. Another password reset does not solve my account suspension.
Please direct me on solving this issue so I may continue using the platform.
- JotForm SupportktyaguirreAnswered on November 15, 2017 at 04:52 PM
We apologize for the inconvenience this might have caused you.
Your account is active and your forms available.
- BennettCAPAnswered on November 15, 2017 at 05:43 PMThank you.
May I ask which form alerted your flagging system?
- JotForm SupportktyaguirreAnswered on November 15, 2017 at 05:53 PM
It is clean but we screen thoroughly anything that has to do with airports.
Thank you again for your concern. Enjoy using JotForm!
- BennettCAPAnswered on November 15, 2017 at 11:43 PMLol! I remember this. I finally sent a similar one with fewer questions.
Feel the need to note this wasn't for an airport, but I can understand your
Have a great evening. Cheers