Google Sheet not updating

  • anthem_church
    Asked on November 15, 2017 at 5:36 PM

    Hi there. We have one of our forms that is integrated with Google Sheets, and it doesn't seem to be updating for the last week or so. 

    I checked the connection, and it says it's "up and running."

    Should I remove the integration and try again?

     

    Jotform Thread 1299975 Screenshot
  • Marvih
    Replied on November 15, 2017 at 8:02 PM

    Yes please, try removing the integration and add it again. There might be an update made by google that caused it to break.

    Let us know how it goes.

  • anthem_church
    Replied on November 15, 2017 at 10:39 PM

    That worked. Thanks!