How do I contact/communicate with a survey submitter?

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    tmeldrum
    Asked on November 15, 2017 at 05:37 PM

    How do I contact/communicate with a survey submitter? Does JotForm provide a way to reach back to these individuals with just an ip address?

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    Mike
    Answered on November 15, 2017 at 08:18 PM

    Thank you for contacting us.

    No, there is no way to contact user if personal details are not asked. You may consider adding some fields to collect such information.

    When the emails are collected, it is possible to use the Reply button on the form submissions page.

    If you need any further assistance, please let us know.