My form is not showing up the fields on mobile devices

  • crazzmc
    Asked on November 15, 2017 at 8:26 PM

    https://form.jotform.com/73185832384160

     

    My form doesn't work on mobile at all. I thought it was a squarespace issue but when I open the form standalone it doesn't work. 

     

    Ive tried with and without the mobile script widget. I'm on an iPhone 6s+

    Jotform Thread 1300056 Screenshot
    Page URL: https://form.jotform.com/73185832384160
  • lumiardian
    Replied on November 15, 2017 at 8:56 PM

    The same opens in desktop version as well. Can you check if you published changes that you have made in the form?

  • crazzmc
    Replied on November 15, 2017 at 9:20 PM

    Let me check my conditions. It could've been a cached version that I was editing and it wasn't changing. On mobile right now just going to get on my computer and check out the form. 

  • lumiardian
    Replied on November 15, 2017 at 9:44 PM

    Now the form it is appearing in both devices, desktop and mobile as well.

  • crazzmc
    Replied on November 15, 2017 at 10:14 PM

    Yes really dumb move by me. Computer was showing form that was previously cached. Issue was I used an English language setting on the form but there was no field to select a language. Created the permissions to display regardless of language.


    Excited to use this form looks awesome!

  • Welvin Support Team Lead
    Replied on November 16, 2017 at 6:00 AM

    We're glad that you figured it out. If you have any additional question or issue, please do not hesitate to contact us. We are here to help.