My form is not showing up the fields on mobile devices

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    crazzmc
    Asked on November 15, 2017 at 08:26 PM

    https://form.jotform.com/73185832384160

     

    My form doesn't work on mobile at all. I thought it was a squarespace issue but when I open the form standalone it doesn't work. 

     

    Ive tried with and without the mobile script widget. I'm on an iPhone 6s+

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    lumiardian
    Answered on November 15, 2017 at 08:56 PM

    The same opens in desktop version as well. Can you check if you published changes that you have made in the form?

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    crazzmc
    Answered on November 15, 2017 at 09:20 PM

    Let me check my conditions. It could've been a cached version that I was editing and it wasn't changing. On mobile right now just going to get on my computer and check out the form. 

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    lumiardian
    Answered on November 15, 2017 at 09:44 PM

    Now the form it is appearing in both devices, desktop and mobile as well.

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    crazzmc
    Answered on November 15, 2017 at 10:14 PM

    Yes really dumb move by me. Computer was showing form that was previously cached. Issue was I used an English language setting on the form but there was no field to select a language. Created the permissions to display regardless of language.


    Excited to use this form looks awesome!

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    Welvin
    Answered on November 16, 2017 at 06:00 AM

    We're glad that you figured it out. If you have any additional question or issue, please do not hesitate to contact us. We are here to help.