I think we are being hit by a virus

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    cmainland
    Asked on November 16, 2017 at 02:26 AM

    Hello,


    I think we are being hit by a virus. We use Jotform on our website to receive donations, and every 5 minutes someone or something is making $5 payments on the form. What would you recommend doing? Is this a breech on jotform's side? Or should I contact PayPal, or is it a matter of security on our Wordpress website itself? I look forward to hearing back from you

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    burak
    Answered on November 16, 2017 at 06:47 AM

    Hello,

    First of all i think you should try to get in touch with the submitter(Jerry Smith alexsanchezinfocc@gmail.com). He may wants to cancel the transactions from PayPal. 

    The only way i can think of is that after you submit the form, if you refresh the page, browser will asks to continue or cancel to re-submitting the form. And if you click continue then the form would've been re-submitted.

    You can add a captcha field to your form as an additional confirmation.

    Here is How to Add a Captcha Field.

    Or you may want to try the widgets.


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