I don't get all my notification emails all the time.

  • fromtherootsholistic
    Asked on November 16, 2017 at 10:51 AM

    For some reason, I am not getting all my notification emails notifying me someone has filled out one of my forms.  Lately, it's been hit or miss. 

  • Richie JotForm Support
    Replied on November 16, 2017 at 12:24 PM

    Hi,

    Sorry for the inconvenience I checked your email address if it is in the bounce list and it's not It is recommended that you set the sender address to noreply@jotform.com

    or check your spam/bulk folder, also whitelist our jotform domains.

    Here is a guide that may help you : https://www.jotform.com/help/364-Why-Am-I-Not-Receiving-Email-Notifications

    Regards.