i am getting Login failed - AUTOSUSPENDED

  • alvin jones
    Asked on November 16, 2017 at 10:58 AM
  • ktyaguirre
    Replied on November 16, 2017 at 11:26 AM

    Upon review of your account it was found form:

    http://www.jotform.us/form/73194230692154 to be collecting credit card information. Which is not allowed under the Terms of Use

    As shown on the screenshot below:

    https://www.screencast.com/t/t7DZlWIhnsr


    You agreed upon acceptance of the Terms of Use that the Company ( meaning JotForm) may terminate your JotForm service immediately if a form's purpose is found to be deceptively obtaining sensitive information, such as and not limited to: credit cards, Social Security Numbers or login credentials, or any other sensitive personal information such as banking sensitive coding.


     Please be aware that this is illegal because it's considered a phishing activity, which violates our terms. Card number, expiration date, security codes and card holder name are considered critical information.  

    Please use payment integration, the following link will help you in regards to How to's:

    Authorization292-How-to-Enable-Payment-https://www.jotform.com/help/



    Please remove the above mentioned form or forms from your list, or modify them accordingly.


     We have deleted the guilty fields from the form mentioned above.


    Thank you