JotForm forcing me to upgrade account

  • jujutours
    Asked on November 16, 2017 at 11:42 AM

    Hi,


    I had a problem with spam last week and the hacker filled my inbox with unwanted emails. Now, JotForm is telling me I must upgrade my account to silver in order to receive inquiries again. This is my second time posting this and I have yet to receive a response. I want to continue to use the basic account, I do not need a silver. Also emailed customer service. Need to have this rectified ASAP! Thank you. 

  • David JotForm Support Manager
    Replied on November 16, 2017 at 1:11 PM

    We have already responded in your original thread: https://www.jotform.com/answers/1296645