the url in the email to download the file that was submitted is coming out wrong.

  • Profile Image
    wayne
    Asked on September 14, 2012 at 01:05 AM

    when a file is submitted, in the response email that I get to download the file.  I am getting a 404 error.  the url that is being used is wrong.  it seems that http://submit.jotform.com/upload/.......... is not working.  www.jotform.com/upload/.......... does work.

  • Profile Image
    Rodjit
    Answered on September 14, 2012 at 02:05 AM

    Hi wayne,

    Jotform currently having issues with uploaded file links and edit links.

    If you're having problem accessing these links, please replace "submit" with "www" in the URL.

    For more information:

    http://www.screencast.com/t/gLbuimko7pw

    http://www.screencast.com/t/uWR9Mo1GUt

    We apologize for the inconveniences this may have caused you.

     

    Rodjit