Having trouble logging in

  • Profile Image
    whidbeyhealth 
    Asked on November 16, 2017 at 12:02 PM

    Hello,

    I was trying to log in to the site this morning and I'm unable to. It does not recognize my user name or password. Thanks for your help in advance.


    -Gus

  • Profile Image
    BJoanna
    Answered on November 16, 2017 at 01:36 PM

    I found an account with the username WhidbeyHealth. The email address of that account is wh*****r*****t@g***l.com. 

    You can log in to your account with the username or with the email address. If you forgot the password you can reset it. 

    1. Click on the login button on top

    2. Click the "Forgot Password?" button

    1510857195reset pass.JPG

    3. Provide your username or email, and click on the Send Reset Instructions button.

    1510857210reset pass1.JPG

    The password reset email will be sent to the account email address.