The Perfect Question

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    Asked on November 16, 2017 at 01:12 PM

    Is it possible to change the username and the jotform url ? We can see where you can update the email address and password etc but can not see these. This is for a business and we want the business name to be the url and log in username. 



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    Answered on November 16, 2017 at 01:18 PM

    Yes, It is possible. We can help you in changing your username. 

    Please provide at least 3 unique username so that we can check for its availability. Please take note that period "." and spaces are not allowed anymore.

    Note: If you are using custom URL (how to create a custom URL of a form) for your form, it will no longer work since the username got changed. You will need to change the URL to have the new username in it instead.

    We'll wait for your reply. Thank you.

  • Profile Image
    Answered on November 16, 2017 at 01:45 PM

    Thanks for your quick response. Could the username be changed to "MEP"? 

    And if that is unavailable.. To "myexitplans"

    Thank you. 

  • Profile Image
    Answered on November 16, 2017 at 02:58 PM


    I have successfully changed you username to "myexitplans" please re-logged to see the changes.