What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Not Updating

    Asked by LynchSchool on September 14, 2012 at 07:13 AM


    My form has not updated (I edited it from a previous version last night). Can you take a look and see what the problem is?



    Page URL:

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    JotForm Support

    Answered by idarktech on September 14, 2012 at 07:43 AM

    Hi Alyssa,

    We are truly sorry for the inconveniences caused by this issue.

    To speed up your form updates, please change "form" to "www" on the URL of your form embed codes. Example:


    <script type="text/javascript" src="//form.jotform.com/jsform/13391720264"></script>


    <script type="text/javascript" src="//www.jotform.com/jsform/13391720264"></script>

    Do let us know if you have any other issues with JotForm. Thanks!