Hiding and showing a section or page depending on who you are

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    Asked on November 16, 2017 at 05:29 PM

    Hi there,

    I'm not explaining my issue well enough so I'll try again.  This is an application form to request a new credit card.  

    The applicant completes this and submits it (right now there is a page after the submit) that contains a collapse section for the Finance department.

    When the application is submitted, the Finance department gets and email with a link to the EditForm - but they ALSO do not see that collapse section.  My idea is that they update this page and make a recommendation for approving or rejecting the request.  When they do this, the information will go to the processing unit.

    So my question:  How can I hide the page/collapse section from the APPLICANT, but then show it when the FINANCE department looks at it.

    Please send response to my email at fiona.soward@cbc.ca

    Thank you.

  • Profile Image
    Answered on November 16, 2017 at 07:59 PM

    My understanding is that you want to hide fields or section collapse in the Edit Mode. It is possible to create a condition that will only work in Edit Mode. Please refer to this user guide: https://www.jotform.com/help/389-How-to-Show-or-Hide-Fields-on-Edit-URL.

    We also have a guide on creating an approval process workflow, here's the link: https://www.jotform.com/help/432-A-General-Approach-on-Building-an-Approval-Process-Workflow.

    Hope that helps. Thank you.