- svdphoto1Asked on November 16, 2017 at 10:58 PM
I am having problems with the auto respond email with form: https://form.jotform.com/73198601784162
Everything is identical to another form I have that does send the auto response. The only difference with this form is I included a pdf and integrated it with mailchimp. Also when I do the test email, the pdf is not attracted to test,Page URL:
- JotForm SupportEltonCrisAnswered on November 17, 2017 at 02:27 AM
Are you referring to the PDF file attached to the autoresponder message? I can see that it has the following PDF file attached to it.
On my first test in your form, I can confirm that the autoresponder email has failed to be sent to my email address.
However, when I cloned the form and make a test submission, I received the autoresponder message with my attached file.
So my suggestion would be to delete the existing autoresponder notification in your form then create a new one and attach the file. See if this makes a difference. If not, let us know so we can check this further.