- tonychiswellAsked on November 17, 2017 at 06:04 AM
My account was created as a sub account of a paying account but I cannot share my forms with the parent account and cannot use features such as hide branding.
- JotForm SupportMarvihAnswered on November 17, 2017 at 09:16 AM
That is correct, sub-accounts would still have the original account plan. The only advantage on this is that you are able to view Submissions/Edit the form which is shared by the Paying account.
Here is a guide on how to share a form and edit the permission of a sub-user account.
If you want to remove the branding, you need to create the Form using the paying account and share it with you.
Hope this helps.