- Hershel WolfAsked on September 14, 2012 at 10:31 AM
I use jotform to gather data from specific set of users and they will be blocked unless this is fixed immediately.
- JotForm SupportNeilVicenteAnswered on September 14, 2012 at 10:52 AM
Sorry for the inconvenience. The upgrade failed because your username contains a space.
I went ahead and manually upgraded your account to Premium. You may need to log out your JotForm account then log back in to see the changes.
Thank you for your patronage. Have a nice day!