Can't get my form to publish - form in restore mode

  • sharonahk1
    Asked on November 17, 2017 at 10:13 AM

    Hello JotForm,

    I haven't been active with my JotForm account for a while but I'm baaaaaack and ready to use lightly, for monthly surveys. I created a new form and tried to publish it but am getting an error message saying my form is in restore mode.

    Can you help me please? Thank you.

    Jotform Thread 1301494 Screenshot
    Page URL: https://form.jotform.com/73203705084147
  • aubreybourke
    Replied on November 17, 2017 at 10:54 AM

    Your account was dormant because you haven't used it in some time. I have reactivated it. So you should be able to log in and work away now.