Can't get my form to publish - form in restore mode

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    sharonahk1
    Asked on November 17, 2017 at 10:13 AM

    Hello JotForm,

    I haven't been active with my JotForm account for a while but I'm baaaaaack and ready to use lightly, for monthly surveys. I created a new form and tried to publish it but am getting an error message saying my form is in restore mode.

    Can you help me please? Thank you.

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    aubreybourke
    Answered on November 17, 2017 at 10:54 AM

    Your account was dormant because you haven't used it in some time. I have reactivated it. So you should be able to log in and work away now.